-We will contact you via WhatsApp to arrange the delivery within two working days after we have received your order.
-Delivery will take place within 2-5 working days once your order has been confirmed.
-We offer FREE delivery (single location only) for purchases over HK$300. For orders under HK$300, a delivery charge of HK$80 shall apply. For remote locations (Tung Chung, Discovery Bay and Ma Wan) a delivery charge of HK$100 shall apply.
-Delivery service is limited to Hong Kong, Kowloon and New Territories commercial and residential addresses only. Remote locations only including Tung Chung, Discovery Bay and Ma Wan.
-Delivery is not available to outlying islands, restricted areas, hotel guest rooms, ports or marinas.
-Customer is liable to the loss and damage of the order if the goods is authorized to be placed either at the property management office or front door.
-If there is no lift at the designated address, a surcharge shall apply (HK$20 per floor per carton; for stairs, 10 stairs count as one floor. If the building has Mezzanine Floor, it will be charged as one floor.
-Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event, the Customers will be contacted to re-schedule delivery time.
-We reserve the rights to charge an additional delivery fee if the Customer (or its agent) is not available to accept delivery at the nominated delivery time.